Due to health and hygiene restrictions, sex toys cannot be returned.
To ensure that there are no missing or damages items, all merchandise is carefully verified and packed before it leaves the warehouse by scanning each individual item using a verifying software to eliminate any human errors. If you believe that something is missing in your order, first double check the cushioning material used to protect your items as smaller items can be hidden under this material. If you still cannot find an item that was part of your order, contact us immediately at firstname.lastname@example.org. One of our customer care agents will be happy to assist you.